Mini-box Open-UPS User Manual download pdf (Page 51)

Message Possible reason What to do now

You cannot purchase

this programme at the

moment.

You cannot buy this

programme now.

You may be able to buy it later.

This programme has

already started.

The programme has

already started and you

cannot purchase it now.

Check the listings to ﬁnd out when it is next on.

There is insufficient

credit left on your

viewing card. Call

your broadcaster for

assistance.

There is not enough

credit left on your Sky

Viewing Card to buy

this programme.

Call the number shown on your screen so you can

order this programme.

There is insufficient

space left on your

viewing card. Call

your broadcaster for

assistance.

There is not enough

space on your Sky

Viewing Card to store

the information for this

programme.

Call the number shown on your screen so you can

order this programme.

INCORRECT PIN. PIN

is now blocked for 10

minutes.

Your PIN has been

entered incorrectly

three times in a row.

You will not be able to access anything that needs a

PIN for 10 minutes. If you have forgotten your PIN,

call your broadcaster’s helpdesk. For your

broadcaster’s helpdesk number, select the

Telephone

Numbers option from the Services screen.

No satellite signal is

being received.

Your Sky minibox is not

receiving a satellite

signal.

Check the cable from your satellite dish is correctly

plugged into the back of your Sky minibox. Always

turn your Sky minibox off at the mains before plugging

or unplugging any other equipment.

If the problem continues, call your broadcaster’s

helpdesk. For your broadcaster’s helpdesk number,

select the

Telephone Numbers option from the

Services screen.

Ensure that an

operating telephone

line is connected.

Your Sky minibox is not

connected to an

operating telephone

line.

Check that the telephone lead between your Sky

minibox and the socket is properly plugged in. Always

turn your Sky minibox off at the mains before plugging

or unplugging any other equipment.

No signal found.

Your Sky minibox was

not able to ﬁnd a signal

after you asked it to ﬁnd

new channels.

Check the settings you entered were correct.

The batteries in this

remote control are

low. Please replace

within the next few

days.

The batteries in your

remote control or

keyboard are low and

need replacing.

Replace the batteries in your remote control or

keyboard as soon as possible to avoid losing the

settings to operate your TV.

Note: If you are using a keyboard, the message will

read “keyboard” in place of “remote control”.

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Mini-box Open-UPS User Manual Page 51

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